Sylvain Pierson

Your systems don’t agree. Your vendors blame each other. Somebody has to own this.

I’m that somebody. Independent technical owner for growing Shopify brands — I fix the integrations between Shopify, NetSuite, and your 3PL, lead the migrations everyone’s afraid of, and hold your vendors accountable. Director-level experience without the executive hire.

Start with the Store Audit

$1,950 fixed · two weeks · every finding ranked by dollar impact

01

Sound familiar?

“Orders are failing between Shopify and NetSuite.”

Inventory drifts, Celigo throws errors nobody reads, and your ops team hand-fixes orders every morning. I've run this exact stack from the inside — Shopify, NetSuite, Celigo, 3PLs — and kept 14 production integrations working. Syncs can be fixed, and kept fixed.

“Our vendors keep blaming each other.”

The agency says it's the app. App support says it's the theme. Everyone bills you while nothing moves. I read the code, find where the problem actually lives, and end the loop — an independent expert on your side of the table, with no stake in whose fault it is.

“We need to replatform, and there’s no one to own it.”

Migrations fail on ownership, not technology. I've led a Salesforce Commerce Cloud to Shopify migration from the brand side — the data mapping, the integrations, the redirects, the vendors, the cutover. I know where these projects break before they break.

“Every technology decision lands on the founder’s desk.”

App approvals, agency proposals, “should we build or buy” — decided between marketing calls by whoever's available. I take that seat: a fractional technology lead who vets the decisions, scopes the work, and answers for the outcome.

02

Every engagement starts the same way: find out what’s true.

The Store Audit maps your systems, integrations, app costs, and manual workarounds — and prices what each problem costs you. Two weeks, fixed fee. Fix the findings with me, your developers, or your agency; the report works either way.


$1M
saved in a logistics migration I led
14
production integrations run across commerce, fulfillment, and finance
10+ hrs/week
of manual ops work automated away

From 2+ years as director of technology at an 8-figure DTC brand. Details in Work

03

How it works

1

Audit.

Two weeks, read-only access, no meetings required. You get the dollar-ranked report.

2

Fix.

Pick what's worth fixing. Fixed price per fix, scoped in writing, done by me — not handed to juniors.

3

Own.

Keep me on retainer if you want the stack — and the vendors — watched. Most clients do; none are locked in.

04

Who this is for

Shopify and Shopify Plus brands doing roughly $2M–$50M a year. Complex enough that broken integrations and unmanaged vendors cost real money. Not big enough to hire a technology director. That gap is my job — I’ve spent 2+ years as the in-house version.


Two weeks from now, you could know exactly where the money goes.

The audit pays for itself if I find one problem worth fixing. I've never not found one.